The Parent Portal

Introduction to the Parent Portal

The KWS Parent Portal is the dashboard that parents use to manage the permissions for their child or children on multiple apps or websites.

If the parent’s second child also signs up to one of your apps, the parent can manage their permissions from the same dashboard:

The parent clicks the Review button on a child’s profile to manage their permissions:

How does a parent get a Parent Portal account?

KWS invites parents to the Parent Portal as part of the user sign-up process, as follows:

  1. When a child signs up to an app that requires parental consent, the KWS SSO prompts them to enter their parent’s email address.
  2. KWS sends an email to the parent, informing them that their child has requested access to an app that requires parental consent. The email includes a link to the Parent Portal.
  3. When the parent clicks the link, they are automatically logged in to the Parent Portal, where they can review and manage the child’s permissions.
  4. Depending on the permission(s) required, the parent may need to go through the parent identity verification process. This is a one-time-only process.

How does a parent delete their Parent Portal account?

The parent can delete their Parent Portal account at any time in the Parent Portal’s My Profile view.

In addition, the parent can contact the app owner at any time using the contact details provided in the email. For example, the parent may need further information, or they may wish to delete their child’s account.

Branding the Parent Portal

For more information, see Branding.

Localising the Parent Portal

For more information, see Localisation.

Updated on 24/11/2020

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